How do I contact Gumroad?

Email support

If an issue comes up, Gumroad support is here to help. Below is a breakdown of the types of issues Gumroad support can help with and the types of questions that are best directed to your Gumroad creator.

Gumroad can help with Creators handle
Download/Upload issues Refunds
Payment issues Product-specific questions and feedback
Fraudulent purchases Physical good shipping information
Questions about navigating the Gumroad platform Licenses
Terms & Policy questions Membership subscription questions

We hope that our Help Center can address the majority of your issues, but if not, we will be pleased to assist you.

To contact us, email

Phone support

Unfortunately, we don't have the capacity at this time to offer phone support.

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