Customer Help Center

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Before you buy

A guide to buying on Gumroad

How do I give a product as a gift?

Why did my payment fail?

Safe buying on Gumroad

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Receipts and refunds

Get to know your Gumroad receipt

How do I get a refund?

I need an invoice

I need a VAT refund

I never received a receipt

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🥷 Hidden section

Accessing your purchase

Receipts and refunds

Issues with your purchase