After your purchase
Addressing issues that might arise after you buy
- How do I access my purchase?
- How do I get a refund?
- How do I cancel my subscription?
- My purchase isn't downloading
- Why did my payment fail?
- There's an issue with my purchase
- Removing and restoring products from your library
- I need an invoice
- How do I add my purchase to my library?
- How to use the Gumroad Library app
- I've subscribed to a Gumroad product - now what?
- Why do I have a $1 charge from Gumroad?
- Common Customer FAQ
- How do I contact Gumroad?
- How to open ZIP and RAR files
- I need a VAT refund
- How do I send my Gumroad purchase to my Kindle?
- How do I report a Gumroad creator?
- I never received a receipt
- Get to know your Gumroad receipt