Gumroad Customer Help
  • Contact
  • Contact

After your purchase

Addressing issues that might arise after you buy

  • How do I access my purchase?
  • How do I get a refund?
  • Why did my payment fail?
  • How do I cancel my subscription?
  • My purchase isn't downloading
  • Removing and restoring products from your library
  • I need an invoice
  • There's an issue with my purchase
  • I've subscribed to a Gumroad product - now what?
  • How do I add my purchase to my library?
  • How to use the Gumroad Library app
  • Why do I have a $1 charge from Gumroad?
  • Common Customer FAQ
  • I need a VAT refund
  • How do I contact Gumroad?
  • How do I send my Gumroad purchase to my Kindle?
  • How to open ZIP and RAR files
  • How do I report a Gumroad creator?
  • I never received a receipt
  • Get to know your Gumroad receipt
  • 1
  • 2

Categories

  • Before you buy
  • After your purchase
No results found

© Gumroad 2021. Powered by Help Scout

Contact Us