Before you buy
Accessing your purchase
Receipts and refunds
Issues with your purchase
If you are not receiving updates from a product you subscribed to, you may have inadvertently opted out of receiving all communication from the creator.
To fix this, go to your receipt, which you can find:
- In your email inbox
- By going to your Gumroad library (if you have a Gumroad account)
- By checking for your purchase here
Then click “Unsubscribe” in the receipt’s footer.
Click “here” on the next page to resubscribe.
Check your library
To see all of your product updates, create a Gumroad account with the same email as your purchases (if you don't have an account already).
In your Library, you can quickly access all of your purchases and any updates associated with them. Just click on the product's card and you'll see the product's up-to-date files and posts.
You can read more about the Gumroad Library here.