Before you buy
Accessing your purchase
Receipts and refunds
Issues with your purchase
There are two ways to cancel your subscription to a Gumroad Membership:
- Through your receipt
- Through your library (only applicable if you have a Gumroad account)
Cancellation will not lead to an automatic refund. Canceling a subscription merely means you will no longer be charged future payments. You still need to ask the creator of the product for a refund, should you need one.
Cancel from your receipt
Go to your latest charge receipt and click "Manage membership" at the bottom of the email:
Click ”Cancel subscription” on the next screen.
Cancel from your Library
It's likely that when you first purchased this subscription product, you created a Gumroad account. The account you created will be under the email address where you are receiving Gumroad receipts.
- Login to your account.
- Go to your Gumroad Library.
- Click on the membership you wish to cancel.
- Click Manage membership and then the “Cancel subscription” button.
You'll receive email notification of the cancellation once it has gone through successfully.
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