How do I access my purchase?

If you are trying to find out when your physical purchase will arrive, you will need to contact your product's creator

To access a digital product, pull up your email receipt. There, you will see a link to download the files associated with your purchase. By clicking the link, you will be directed to a download page.

If you have not received an email receipt, please check your Spam folder. If you still can't locate it, please contact us.

After being redirected to the download page, you might be prompted for your email address. Simply enter the email you used at checkout, and your download should begin. If the product you purchased contains multiple products, your download screen may look something like this:

Accessing your purchase with the Gumroad Library

Alternately, you can create a Gumroad account. With a Gumroad account, you are able to access your Gumroad purchases at any time through your Library. Find the product you want to access and click View Content.

Having issues downloading? Let's fix that.


If you are not receiving updates from a product you subscribed to, you may have inadvertently opted out of receiving updates from the Seller. To see all of your membership updates, create a Gumroad account using your initial receipt, then go to your Library. You can access it from your Library and manage your membership by going to the content page. 

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