Common Customer FAQ
Welcome to Gumroad!
Here is a handy guide for buying on Gumroad
And a video!
If you have any specific questions, please refer to one of these specific articles:
I never received a receipt for my purchase
Why is there a charge from Gumroad on my credit card?
How do I add files to the Gumroad iOS App?
How do I add files to the Gumroad Android App?
How do I cancel a subscription and stop all future recurring payments?
I don't know what to do with a .zip or .rar file
I want to send my purchase to my Kindle
I need to contact the seller...
a) To find out when my order will be shipped
b) To request a refund
c) For help installing my product
d) To give suggestions or feedback on the product
b) To request a refund
c) For help installing my product
d) To give suggestions or feedback on the product