How do I contact Gumroad?
Email support
If an issue comes up, Gumroad support is here to help. Below is a breakdown of the types of issues Gumroad support can help with and the types of questions that are best directed to your Gumroad creator.
| Gumroad can help with | Creators handle |
| Download/Upload issues | Refunds |
| Payment issues | Product-specific questions and feedback |
| Fraudulent purchases | Physical good shipping information |
| Questions about navigating the Gumroad platform | Licenses |
| Terms & Policy questions | Membership subscription questions |
We hope that our Help Center can address the majority of your issues, but if not, we will be pleased to assist you.
To reach out to Gumroad Supportus, use the 'Contact Us' form linked below.
Phone support
Unfortunately, we don't have the capacity at this time to offer phone support.